Pep Boys Auto Parts & Service

Reviews

• max wright

  Feb, 10 2018
  ★ ☆ ☆ ☆ ☆
  Came to this location Saturday first time for general maintenance work. Timothy my service rep told me he would get me in and out and also explained he owned the pep boys car wash so he would get me a wash, wax, vacuum and tire shine for a cheap price. Long story after waiting a hour I went outside to see if my car was almost ready to my surprise it was parked in the same spot. Timothy was no where to be found so I asked the other guys at the counter (don't recall their names) as they looked clueless as to what car I had. One of them later came back told me I had one more car ahead of me. As ridiculous as this was I still gave them my patients as I was getting ready to go on a road trip so I needed my oil and tire done. I even checked out the bagel shop next door to kill time. Long story short finally 3 hours later my car was ready. It certainly wasn't waxed, there wasn't even any tire shine applied. Just a basic wash and dry. To top it off I didn't receive a oil stamp and was told they ran out, now I don't even know the next time I need to change my oil . I would advise anyone looking for professional car service to stay far from the place! this will certainly be the first and the last.

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